Home > Entrepreneurship > Is A Concierge Service Your Next Business Venture in Dubai?

Is A Concierge Service Your Next Business Venture in Dubai?

Jan 2, 2023 | Entrepreneurship

If you’re reading this, you may be interested in starting a concierge business in Dubai. Concierge services are becoming increasingly popular in major metropolitan cities all over the world. In this blog post, we’ll discuss what concierge services are, the benefits of engaging a concierge and what to consider if you’re keen to start a business in this industry. So, to learn more about the concierge services industry and how to get started here in Dubai, read on!

What is a Concierge?

A concierge is a professional service provider who assists with the coordination of activities and services for their clients. A concierge’s primary responsibility is to help clients save time and make their lives easier through personalised assistance or advice. You can even employ personal concierge services and luxury concierge services. Whichever service type you choose, you can be assured the personal assistance for your lifestyle management will make things much easier!

Concierge services could include anything from making restaurant reservations to purchasing tickets for events, booking spa services to basic household management; even to organising transportation and accommodation arrangements. Essentially, you buy back time and an easeful experience while your concierge handles all the difficult and time-consuming work.

An image of a woman performing concierge service.

What is a Concierge Service?

Think how good it would be to have your very own lifestyle manager or personal assistant. It turns out there are companies that provide concierge services, with growing popularity in major cities. A concierge service is an agency that provides clients with personal assistance, lifestyle management or other relevant services. This can include anything from grocery shopping and laundry to booking travel arrangements and event planning.

For the affluent individual, a personalised concierge service that caters to every grand desire is a highly sought-after luxury. A concierge can handle any and every whim, whether it be fulfilling a shopping trip for groceries, securing tickets to a popular sports event or first-class flights to your dream destination. Whatever your needs, your concierge can take care of them, saving you time and effort along the way.

For those who are more affluent, you may be considered to concierge companies as one of their high net worth clients within their billionaire concierge which caters for private members clubs. The level of lifestyle management through personal assistance for private clients requiring billionaire concierge is definitely worth the while. Most concierge companies will have more than one servant or one concierge responsible for your lifestyle management. Billionaire concierge can include services such as luxury travel planning and luxury vacation planning, gaining VIP access to jet charters or yacht charters and even attending exclusive events. Your household management will also be tended to by your lifestyle manager.

You don’t have to be affluent though, to afford lifestyle management through personal assistance. Concierge companies can be reasonably priced for basic duties such as basic household management or booking basic and affordable dining experiences.

It makes sense then, in such a business-centric city such as Dubai, that concierge services could be an emerging and booming industry.

What are the Benefits of Concierge Services?

Investing in a concierge service is an effortless way to make your life simpler and get the results you desire. When you engage in a concierge service, you can enjoy:

An image of an assistant planning the day for her employer.

More free time

A concierge service offers many advantages, but perhaps the most meaningful is that it provides you with more time and energy to concentrate on what’s truly important in life. Enjoy more time socialising as well as relaxing with friends and family knowing all the menial jobs have been outsourced to your concierge.

24/7 Assistance

In the event of any unfortunate circumstances, you’ll be glad to have your concierge by your side. Concerns like baggage loss, delayed or missed flights or even a medical emergency can be stressful for anyone. You can rest assured knowing an emergency concierge assistant will be there to help.


Your personal concierge is likely to have some meaningful connections! Gain exclusive access to sought-after events and VIP perks through their extensive network of partners.

Professional Expertise

You can reap the benefits of an industry expert who knows all the ins and outs of the service they provide. Dependability is a key trait for a professional concierge striving to provide a high-quality service. These assistants are highly trained, experienced individuals who can offer personalised help with any matter.

Different Types of Concierge Services

Thanks to the rise of globalisation, concierge services have become a staple in various industries. From business to hospitality, these tailored services offer clients convenient solutions to meet their needs quickly and efficiently.

Let’s explore the various types of personalised concierge services and what each one entails.

Hotel Concierge

This concierge is one of the most well-known and frequently utilised services that you may come across as a guest at a hotel. These professionals offer an array of services like recommending fine dining or spa experiences, booking transportation, arranging itineraries, procuring tickets for special events, and hosting your visitors – among other luxuries – so that you can enjoy a hassle-free stay.

An image of a hotel concierge service in Dubai.

Travel Concierge

The travel concierge/trip concierge is your faithful companion, guaranteeing that all of your journeys go smoothly and stress-free. A travel concierge is often available around the clock and understands many aspects of the tourism and travel industry. They’re also experts in navigating the legal, social and cultural nuances of travelling abroad.

A travel concierge can take care of reservations at restaurants, hotels, and transportation providers or even book tickets to popular tourist sites. With their expertise in travel planning, they’re a worthwhile investment and can save you time, stress and money in the long run.

Medicine Concierge

Concierge medicine is a concept that’s been popularised over the last 20 years in the broader healthcare industry. In some parts of the world, it’s also known as direct care, boutique medicine or membership medicine and many medical practitioners who practise privately choose to operate under this model. Clients pay a retainer fee in exchange for medical services.

Depending on the level of service you require, retainers can range from a few hundred to tens of thousands of dollars annually. Much like a devoted personal assistant, a concierge providing this service efficiently oversees hospital admissions and arranges doctor appointments as well as filing the relevant insurance paperwork.

The concierge medicine business model is favourable for both doctors and patients alike. It allows physicians to enjoy a more reasonable patient-to-doctor ratio while offering customers timely, customised healthcare. By paying an annual fee (or retainer), clients can experience greater personalised patient care and improved accessibility to the onboarded doctors. This arrangement creates an optimal environment in which both parties can greatly benefit.

Lifestyle Concierge

A lifestyle concierge takes care of all your personal errands and daily nuisances that you may not have time for in a busy work schedule. Also known as a personal concierge or lifestyle manager, a lifestyle concierge offers time-saving and luxury services to clientele, making sure you have a schedule where everything runs smoothly.

This type of service is usually popular amongst the elite and high net-worth individuals, which allows clients to outsource their everyday obligations. These may include tasks such as daily errands, shopping, organisation, pet sitting, house minding, booking reservations and special events administration. Engaging a lifestyle concierge means you can enjoy a personalised form of assistance for daily tasks, and take back some control over precious time in your day.

Hiring a lifestyle concierge is an investment that pays off in the long run. They are typically employed on a retainer basis, which means you make regular payments to them every month for their services as your personal assistant.

An image of a concierge service assistant with her employer.

Concierge Services Business Model in Dubai

As the business world progresses and technology advances, luxury concierge services have emerged as a convenient solution for busy professionals who want to make the most out of their time. This creative idea has revolutionised how people can manage their lives in today’s hectic environment. A concierge can provide an invaluable service by freeing up much-needed time and allowing people to enjoy a better quality of life as a result.

In Dubai, concierge services are becoming increasingly popular as they provide a unique service that is tailored specifically to the needs of individual clients. The main benefit of starting a concierge business is that you can offer a wide range of services to your customers, such as planning trips and events, running errands or providing home maintenance and repair. This makes it an attractive option for entrepreneurs looking to build a profitable business in Dubai. Additionally, since concierge services are generally provided on an hourly basis, it allows for flexibility and scalability in terms of growth.

When it comes to getting started, you’ll need to decide what type of concierge services you want to offer. Do you plan on providing event planning assistance? Are you experienced in the travel industry and want to provide tourism concierge services here? Do you have a knack for personal administration? Once you’ve decided what services you’d like to offer, you’ll need to create a business plan. This should include an outline of your services, pricing structure, and the target market for your concierge services. Additionally, you will need to secure any necessary licences or permits from the government in order to legally operate your business.

For help with starting a concierge service business, contact one of our company formation specialists today.

An image of an assistant helping his employer.

Could A Dubai Concierge Service Business Be Right For You?

Concierge services provide a unique and convenient way for individuals to make the most out of their precious time. As these services become increasingly popular in Dubai, it is an ideal opportunity for entrepreneurs to start a business that provides an invaluable service to clients. With careful planning and research, you can create a successful concierge business in Dubai that offers its customers a range of services tailored specifically to their needs.

With the dynamic economy of Dubai and the growing number of young and affluent entrepreneurs, concierge services can be a lucrative business opportunity. If you’re ready to jumpstart your business journey with a concierge service in Dubai, contact us today.


Contact Us

This field is for validation purposes and should be left unchanged.

Start your business today

This field is for validation purposes and should be left unchanged.