Home > Human Resources > How To Get Your Police Clearance Certificate In Dubai

How To Get Your Police Clearance Certificate In Dubai

Nov 6, 2023 | Human Resources

Planning to study, work or immigrate and need a Police Clearance Certificate (PCC) to prove your clean record? Navigating the process to get it, particularly in a foreign country like the UAE, can seem daunting. But don’t worry, we’ve got you covered. We are here to inform you how to get your Police Clearance Certificate in Dubai, whether you’re a resident, citizen, or a former resident now living abroad.

You’ll find a step-by-step guide, handy tips, and all the information you need to navigate the process smoothly. With this vital document, you’re opening doors to your future endeavours. The process is simple and hassle-free, so let’s get started.

[virtuzone_banner id=latest-offer]

The Role of the Police Clearance Certificate in Dubai

In Dubai, the Police Clearance Certificate (PCC), also known as a Good Conduct Certificate, is a crucial document in many aspects of UAE life. This document, issued by police departments across the UAE, acts as proof that you’ve got a clean criminal record in the state you live in. It’s a testament that you’re not accused or don’t have any criminal precedents.

If you’ve lived or worked in the UAE and are planning to relocate or engage in certain activities abroad, the PCC is a vital document. It can be used as proof of good conduct and character, ensuring credibility and adherence to legal requirements when you’re relocating, seeking employment, doing foreign affairs, pursuing education, or engaging in professional activities abroad.

Legal Importance of Police Clearance Certificates

The legal importance of the Police Clearance Certificate is immense. Immigration authorities, employers, educational institutions, official bodies, and professional licensing bodies require it to assess your integrity, eligibility, and suitability.

The certificate is a legal requirement for various purposes, including work, study, immigration, obtaining licences, and others. It’s a testament to your clean record, and it’s often required when you’re applying for jobs, visas, or licences.

Situations Where a Police Clearance Certificate is Required

There are numerous situations where a Police Clearance Certificate is required. For instance, when you’re applying for a job, the employer’s official authorities may require a PCC to ensure that you’ve no criminal record. Similarly, when applying for a visa or immigration, the authorities may require a PCC to verify your character and conduct.

Educational institutions may also require a PCC from students applying for admission, especially for courses related to law enforcement or public safety. Professional licensing bodies may also require a PCC from individuals applying for licences to practise certain professions.

Getting a Police Clearance Certificate in Dubai is a straightforward process. You can obtain the police certificate either online through the Dubai Police website or app or in person at Dubai Police service centres. The required documents for obtaining a PCC include:

  • A valid Emirates ID card
  • A letter stating no pending criminal convictions
  • A recent passport-size photograph
  • A copy of your passport

Individuals who are no longer residents of the UAE need to obtain a fingerprint card from their current country of residence and have it attested by the UAE Embassy before submitting the PCC request. The certificate can be issued in Arabic and English, with fees varying based on language, nationality, and place of residence.

The service fees for a PCC are:

  • USD 27.22 (AED 100) for citizens
  • USD 54.45 AED 200 for residents
  • USD 81.70 AED 300 for applicants from outside the country

Accepted payment methods include cash, debit card, E Dirham, and debit card (Visa-MasterCard).

The service channels for obtaining a PCC include:

  • The Dubai Police Application
  • Dubai Police website
  • Call centre 901
  • Walk-in devices
  • Drive-thru devices
  • Dubai Now App
  • Smart Police Stations (SPS)

The working hours for obtaining a PCC are 24/7 for CID and SPS and 7:30 am to 10:00 pm for Police Stations. The validity of a PCC is three months from the date of issuance.

Screenshot Of Dubai Police Website For Police Clearance Certificate

How to Apply for a PCC in Dubai

The Process: Step-by-step guide

The application process for a PCC is straightforward. You can apply online via the Ministry of Interior (MOI) website or the MOI UAE smartphone app. Alternatively, you can visit a police station or service centre and complete the application form using electronic payment cards for the fees.

For non-residents of the UAE, a fingerprint card from the current country of residence is required, which must be attested by the UAE Embassy. This, along with the necessary documents required, can be submitted online to the MOI or the Dubai Police.

Necessary Documentation for Application

The required documents for a PCC application include the following documents:

  • A valid Emirates ID card
  • A letter from the beneficiary stating they don’t have any pending criminal convictions
  • A recent passport-size photograph
  • A copy of your passport

Non-residents also need to provide:

  • A fingerprint card attested by the UAE Embassy
  • Two recent passport-sized photographs
  • A copy of the last valid UAE visa
  • The reason for the application

Where to Apply for the Certificate in Dubai

There are multiple channels for applying for a PCC in Dubai. These include:

  • The Dubai Police Application
  • The Dubai Police website
  • The call centre 901
  • Walk-in devices
  • Drive-thru devices
  • The Dubai Now App
  • SPS

The operating hours for these services can vary, with CID and SPS available 24/7 and police stations operating from 7:30 am to 10:00 pm.

Application Fees and Expected Processing Time

The cost of obtaining a PCC can vary depending on the language of the certificate, your nationality, and where you’re currently living. You can find the specific processing time and fees for the service on the respective websites or service cards. Payment for the service card can be made in cash or through debit cards, eDirham card, or digital payment methods.

Please note that applications with legal obstacles may take longer than expected, and individuals with effective restrictions in the criminal system may not be able to get the certificate.

Screenshot Of Dubai Police Website App In Appstore

Online Application for the PCC

Whether you’re a resident of the UAE or residing elsewhere, the PCC can be obtained with ease.

Requirements for Online Application

For those who are no longer UAE residents, a fingerprint card from your current country of residence, attested by the UAE Embassy, is a prerequisite.

The PCC can be issued in Arabic or English, with the fees and processing time varying based on the language, your nationality, and your current location. Additional fees for knowledge and innovation may apply, and an extra cost of USD 27.22 (AED 100) is charged if you apply in person at service centres.

Step-by-step Guide for Online Application

The PCC can be obtained online through the MOI website or their smartphone app, MOI UAE. In Dubai, the service is also available through the Dubai Police website or the Dubai Police smart app.

To apply:

  1. Select the PCC service and adhere to the online procedure.
  2. After completing the application, proceed to payment using accepted methods such as cash, debit card, or E Dirham.
  3. Once the payment is made, submit the application.

The PCC is typically delivered within 24 hours if you apply on a working day. You can choose to receive a hard copy or opt for email delivery. The PCC is valid for three months from the date it’s issued.

For any queries or to check the status of your PCC application, you can reach out to the call centre 901, email mail@dubaipolice.gov.ae, or use the live chat feature on the Dubai Police app and website.

Remember, you’re accountable for the authenticity of the data listed in the application, and legal actions will be taken against certificate misuse. If there are effective restrictions in the person’s criminal record system against you, you might not be able to get the certificate.

The process of obtaining a valid passport and applying for a PCC, whether in person or online, is simple and straightforward. It’s an essential document for various purposes, so ensure you have all the necessary documents and follow the steps meticulously.

Screenshot Of MOI UAE App In Appstore

For Non-Residents: Getting a PCC in Dubai

Eligibility of Non-Residents

Non-residents who have previously resided in the UAE are eligible to apply for a PCC. This document may be necessary for a variety of reasons, such as employment, education, or immigration.

Necessary Documentation for Non-Residents

Non-residents will need to provide the visa page and a fingerprint card from their current country of residence, attested by the UAE Embassy, in addition to the previously mentioned documents.

Application Process for Non-Residents

Non-residents can apply for a PCC through the MOI website or mobile application or by visiting an MOI service centre. If you are a resident of Dubai, you can also apply through the Dubai Police channels.

The cost for a PCC varies depending on the certificate’s language and whether it needs to be delivered to your residence. For instance, an Arabic PCC costs USD 13.60 (AED 50), while an English one costs AED 150 for individuals based within the country. Additional fees may apply for delivery of the hard copy of the PCC, and electronic delivery is available for PCCs applied for online in Dubai.

Handling Complications for Non-Residents

If complications arise during the application process, it’s crucial to address them promptly. For example, if your application is rejected, it could be due to criminal complaints filed against you or not submitting the original fingerprint certificate to the CID department. In such cases, you might need to hire a lawyer to perform a travel ban check or get an attested fingerprint card from the country you’re living in and submit it to the UAE authorities.

Remember, the PCC is typically processed within 24 hours, and the certificate is valid for three months from the date of issuance. If you need to use the certificate outside of the UAE, it may require legalisation or a MoFA stamp.

Wrapping Up: The Value of a Police Clearance Certificate

At first glance, the process of obtaining a Police Clearance Certificate in Dubai is intimidating. But don’t worry, it’s a straightforward, well-structured procedure, whether you’re a resident or a non-resident. The PCC plays a significant role in maintaining your integrity and establishing trust in a variety of scenarios – from employment applications to visa procedures.

Through this guide, we’ve clarified any doubts and highlighted the importance, application process, and associated costs of a PCC in Dubai. Keep in mind maintaining a clean criminal record and getting your PCC isn’t just a legal formality but a crucial testament to your personal and professional standing.

Frequently Asked Questions About Police Clearance Certificates in Dubai

How Long Does it Take to Get a Police Clearance Certificate in Dubai?

The processing time for a PCC in Dubai is usually three to five working days. This duration may vary based on the specific police department and any legal complications or restrictions against the applicant’s passport or in the criminal system. The progress of your application can be monitored by calling 901 or visiting the official Dubai Police website and entering your reference number.

Can I Get a Police Clearance in UAE Online?

Indeed, the PCC can be obtained online in the UAE. This can be done through the MOI’s official website or app or the official Dubai Police website or app. The online process involves selecting the PCC service, following the online procedure, making the payment, and submitting the request.

Can I get a Police Clearance in UAE From Outside the Country?

Absolutely, former UAE residents can still apply for a PCC online. This requires obtaining an attested fingerprint card from the UAE Embassy in your current country of residence and providing other necessary documents. The fingerprint card is an official report from the police department, which verifies your identity through your decimal fingerprint and biometric details.

Once you’ve obtained the fingerprint card, you can submit your request for a fingerprint card-approved clearance certificate online through either the Dubai Police or MOI’s web portal.

[virtuzone_banner id=cost-calculator]

Contact Us

Start your business today